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Constantly freezing up

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Author	Thread Statistics \| Show CCP posts - 17 post(s)
Dersen Lowery Children of Armok Ushra'Khan 15	Posted - 2012.04.23 15:50:00 - [1] - Quote EVE is stable for me if I set the graphics to be optimized for memory. It's ugly, but it's stable. Oh, and quit any and all memory hogs (Word, Firefox) because all your RAM are belong to EVE. I don't know whose fault it is, but the Mac client's memory management is bad.
Dersen Lowery Children of Armok Ushra'Khan 25	Posted - 2012.05.21 20:19:00 - [2] - Quote Waegis Stence wrote: Same problem here , even if I noticed that it is worst when windowed and with uTorrent in background . My config : Processeur 2,2 GHz Intel Core i7 M+¬moire 4 Go 1333 MHz DDR3 Graphisme AMD Radeon HD 6750M 512 MB Logiciel Mac OS X Lion 10.7.3 (11D50b) FYI, EVE gets wobbly when torrent clients are running on all platforms. It doesn't like sustained network activities generally, but it really doesn't work with torrents.
Dersen Lowery Children of Armok Ushra'Khan 33	Posted - 2012.06.06 18:50:00 - [3] - Quote Hoooookey. This one is definitely going into a bug report, but I wanted to see if anyone else had run across it: While in warp, open your fitting window. On my machine, this has two possible outcomes: 1) hard freeze, requiring a reboot; 2) fitting window appears, but with noise and strangely distorted colors. This is recently introduced behavior. I'm not in the habit of opening my fitting window in warp, so I don't know exactly which patch started it, but I can reproduce it every time. I'll fiddle with graphics settings the next time I'm on. Maybe it's because I tried turning on antialiasing recently.
Dersen Lowery Children of Armok Ushra'Khan 33	Posted - 2012.06.10 03:34:00 - [4] - Quote Pak Narhoo wrote: Oh yeah question, I open 2 EVE instances from 1 launcher, is that ok or do I need 2 launchers? Sorta-kinda works, but not really. If you have two clients writing to the same prefs files and the same cache, they both start to get confused after a while. And you don't want to have to rebuild your overview like I did--twice. The clone maker's working now. It's just a little hassle and then multiple clients work a lot more smoothly. Hint: If you want to run multiple clients on the same machine, in your ESC menu optimize graphics for memory, and then raise the settings to taste. Your clients will be much more stable for far longer this way.
Dersen Lowery Knavery Inc. StructureDamage 52	Posted - 2012.07.26 16:48:00 - [5] - Quote Oli Kai wrote: Curious to me how random this is and how it only seems to affect some users and even then with differing levels of severity. I have a retina MBP maxed out 2.7, 16 gig ram. My suspicion is I need to shutdown before I play and after a freeze to reduce the frequency of freezes. Not really sure about this or anything else really. One thing I did notice is sometimes after my client freezes when I reboot and restart my computer the internet signal strength bar will be kind of blinking single bars up and I can't connect to the internet requiring another restart. I often get the socket something or other box when my game freezes. I don't think it's my connection because I can play blizzard games online without a worry or concern, what a difference. This is probably your problem. EVE is fidgety about your 'net connection. For instance, it doesn't like sharing your internet connection with any Torrent clients. Notice that I didn't say "the Mac EVE client." If this is your problem, and you switch to the Windows client, the odds are good that it will still be your problem.
Dersen Lowery Knavery Inc. StructureDamage 60	Posted - 2012.08.09 16:18:00 - [6] - Quote I'm starting to get DCs more often. The most recent one was in a mission. It happened when I recalled my drones. The client just showed them orbiting my Vexor, no matter what I did. Then I noticed that the Damage Control was permacycling, no matter what I did, quit, and restarted. At least it wasn't like the time I DC'd under fire and logged back in to find myself in half armor with no drones, but it's still unsettling.
Dersen Lowery Knavery Inc. StructureDamage 62	Posted - 2012.08.10 20:36:00 - [7] - Quote Wow. So it's trying to free memory it didn't allocate, and then consistently failing to allocate memory at all. Looks like (a) bad pointer(s) from here. I'm going to go out on a limb and say that the bulk of those errors are from Cider. That doesn't mean it's Cider's fault, necessarily, but the greater speed and reliability of the Windows client makes it likely that Cider's mapping between Windows' memory-manipulation API and OS X's has a couple of holes.
Dersen Lowery Laurentson INC StructureDamage 178	Posted - 2012.12.04 17:02:00 - [8] - Quote Daniel Okaski wrote: Same thing here: Using a Mac pro with dual xeon E5620 32gigs, ATI Radeon HD 5870, OS X Mountain Lion with all updates! Game freezes every 10-15 hours of gameplay in full window! tbh never tried the window mode... After a crash yesterday my client doesn't even load after i double click it I don't know what's causing the more sudden freezes, but this one is probably due to the fact that the EVE client has a memory leak (as of Inferno, anyway... I haven't performance-monitored the Retribution client). It's a good idea to dock up, quit, and relaunch every few hours. As for the freezes, I'll see if the Retribution update changed anything, but I started getting 10-20 second freezes at random over the last week or so. The client eventually unfreezes, but the experience is unnerving, especially when I'm under fire.
Dersen Lowery Laurentson INC StructureDamage 457	Posted - 2013.03.05 18:29:00 - [9] - Quote Kettch: Is there any difference in the number of other apps you have running when it deadlocks quickly vs. slowly? I'm trying to figure out if there are any additional variables contributing here. FWIW, I've had this deadlock behavior happen occasionally as well. It may be because I had a lot of apps running (some with large files open) relative to my amount of RAM (4GB), but I haven't tested to make sure that's a significant variable. Malcanis, Ripard Teg, and Trebor Daehdoow for CSM 8 (I have three accounts, so why not?)
Dersen Lowery Laurentson INC StructureDamage 497	Posted - 2013.05.20 21:20:00 - [10] - Quote Ghost Mori wrote: Anhammerad wrote: Eessi wrote: The clients freeze up much more frequently with transmission running. UI freeze unable to exit Eve, audio sound loop, can sleep using keyboard shortcut, on wake still in locked up Eve with sound loop. Hard reboot using power key only option. Only App running beside background services 'Transmission' 10.8.3 - 3.3GHz - 4.0GB Ram It is interesting to note that I am also running Transmission (torrent) in the background. Try disabling it and see if that helps. EVE has a rocky relationship with background torrents. It might not make the problem go away, though. On my new 27" iMac (8GB RAM), I'm getting silent disconnects, where the server connection is lost but no dialog informs me of that, and I don't usually find out until I notice that I realize that the interface has become completely non-interactive--modules still cycle, the ship still appears to be moving through space, but the interface is unresponsive and the app has to be Force Quit. Sometimes I'll find out because someone on comms will mention that I've DC'd before I realize that anything's wrong. Sometimes, after these, OS X itself becomes slow and wobbly and I have to reboot the machine. These seem to have replaced the hard freezes I used to get on my old 24" iMac. Proud founder and member of the Belligerent Desirables.

Dersen Lowery Laurentson INC StructureDamage 581	Posted - 2013.06.27 14:59:00 - [11] - Quote Vincent Athena wrote: I can usually trigger a freeze by: Starting all 3 of my accounts. Opening Firefox, then telling it to open a set of tabs. Warp everyone to a gate while Firefox is working on getting all those tabs open. Im thinking that anything on your computer that accesses the internet while eve is running has a chance at causing a freeze. Browsers, torrents, mail, auto-updaters, anything. Much of this is invisible to the average user, and hence the lockups seem random. I'll bet that it's worse if you're using wifi, too, which Mac users disproportionately do, because :wires:. EVE doesn't need much bandwidth, but it doesn't handle dropped or delayed packets well at all. It wouldn't shock me if you could occasionally crash EVE on a wifi network by microwaving coffee. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC The Last Chancers. 714	Posted - 2013.08.22 19:16:00 - [12] - Quote Mara Rinn wrote: Judge Deaf wrote: You can hear the sounds, game apparently keeps on running in the background but the UI stalls, nothing happens. Same here. Sometimes it will spontaneously recover and start playing the actions that occurred in the last minute or so at breakneck speed. Usually the UI just locks up, and it is not until I kill the client that I see my character log out based on watch list activity. Confirming that I've seen this too, recently. Sound continues to play, but the game window hard-freezes for 5-15 seconds, then plays catch-up to re-sync. It's unnerving. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 734	Posted - 2013.09.05 14:55:00 - [13] - Quote matarkhan wrote: Dersen Lowery wrote: Confirming that I've seen this too, recently. Sound continues to play, but the game window hard-freezes for 5-15 seconds, then plays catch-up to re-sync. It's unnerving. It's beyond un-nerving, it's unplayable. Try undocking in nullsec and watch your client freeze while your ship and your pod die. No thanks. I've been spending a lot more time on my high sec character. It's been a great excuse to stop being casual, start up an actual spreadsheet, read up on blueprints, and play EVE the way it's meant to be played. I just stuck 16 more GB of RAM in my iMac. I'll see if that, and/or the recent patches, have improved anything. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 794	Posted - 2013.10.21 18:48:00 - [14] - Quote They just said at EVE Vegas that they don't have anyone on the Mac client: with the occasional exception, they throw the Windows client over the wall to Transgaming, and ship whatever Transgaming throws back. The latest variation I'm getting are random, hard 10-15 second freezes that stop everything, including sound on Mumble, then reset the screen to wherever the server has put me. They make wormhole life even more thrilling, especially when I'm flying logi. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 804	Posted - 2013.10.28 19:40:00 - [15] - Quote Tatoshi wrote: for me problem solved - just need to play around with the graphic settings my settings here spec - iMac 2011 mid / Radeon 6750M / 10.9 Mavericks 2 days without crashes (before every 2 minutes) Thanks for posting those. Unfortunately, that's a lot of low settings, which means either that the cause of the leak/freeze is some particularly obscure settings cocktail, or that there are so many of them that you practically have to turn the game off to avoid them all. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 930	Posted - 2014.01.05 05:21:00 - [16] - Quote Earlier today I got serious lagging of my wallet and the market, followed by a freeze that required me to restart my computer. I'd only been running EVE for a half hour or so. After restarting, I was able to run two clients for several hours with no problem. I chalked it up to one of the many leaks and stray pointers that make life with the Mac client truly interesting. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 1052	Posted - 2014.03.11 18:22:00 - [17] - Quote I've been having a combination of hard interface freezes (generally when the EVE client isn't in the foreground) and soft disconnects--where everything seems to be normal, but in fact the client is stuck showing me last known good information. In both cases, force quitting is the only way out. The problem is substantially lessened by optimizing for memory, but I have 24GB RAM. Memory should not be an issue. 27" 2012 iMac, 24GB RAM, running the latest OS X, all patches applied. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Laurentson INC StructureDamage 1061	Posted - 2014.03.19 16:16:00 - [18] - Quote Nanvel wrote: I got to poking around, and i see this in my system log: 3/18/14 6:53:45.000 AM kernel[0]: process cider[31809] caught causing excessive wakeups. Observed wakeups rate (per sec): 365; Maximum permitted wakeups rate (per sec): 150; Observation period: 300 seconds; Task lifetime number of wakeups: 45002 3/18/14 6:53:45.786 AM ReportCrash[31852]: Invoking spindump for pid=31809 wakeups_rate=365 duration=124 because of excessive wakeups You don't have to poll OS X for events. You just register for the ones you want, and pass in a handler for the OS to call when you get one. Something in Cider is using the older, spammier model of explicitly polling (in layman's terms: "Are we there yet? Are we there yet? Are we there yet?"). 10.9 tries for reduced power consumption, and the last WWDC had Apple employees exhorting developers to stop polling the OS, please please please. It looks like they're giving that exhortation some teeth. tl;dr: Cider is making your Mac do a great deal of extra work for no gain, and the Mac is complaining. Nanvel wrote: Command: EVE Online Path: /Applications/EVE Online.app/Contents/Resources/EVE Online.app/Contents/MacOS/cider Version: EVE Online: Inferno (1.0) It looks like something hasn't been updated in a little while. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Narwhals Ate My Duck. Narwhals Ate My Duck 1176	Posted - 2014.07.29 15:16:00 - [19] - Quote Rezan Tepet wrote: So, I'm wondering if it's a memory issue, and I've got some RAM upgrades ordered and on their way. Another user mentioned that a recent client update increased the memory usage; so I'm wondering if 4gb is just not cutting it anymore in places of high traffic. I'm no computer whiz, so if those two issues are entirely unrelated...well, I'm still going to upgrade my RAM anyways, but that doesn't mean anyone else has to. My personal experience bears that out: my client became much more stable when I upgraded RAM for 4GB, which really is barely sufficient. I suspect that the Mac client still leaks memory, though I haven't yet tried running it under the watchful eye of a profiler. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Drinking in Station 1224	Posted - 2014.10.07 19:37:00 - [20] - Quote Toaulk Rokbyter wrote: I have also noticed that if I close down EVERY PROGRAM before launching eve, it seems to crash less. This is 24 hours with no notable freezes. AFTER eve was up, I was able to re-launch my chat applications and even my web browsers, and everything seems to be working great... but only if I open by stuff AFTER i open eve. I have to do this with Mumble when playing other games: they crash on launch if it's already open, but if I open it after they launch they're OK. I wonder if it has a similar, but less immediate, effect on EVE? Proud founder and member of the Belligerent Desirables.

Dersen Lowery Drinking in Station 1236	Posted - 2014.10.18 03:04:35 - [21] - Quote The client isn't yet supported on Yosemite. Mine works fine, but clearly YMMV on an as-yet-unsupported platform. Proud founder and member of the Belligerent Desirables.
Dersen Lowery Drinking in Station 1318	Posted - 2014.12.08 21:05:27 - [22] - Quote Quetz Alkoatl wrote: Since my last update in October I can say there has been no changes - no more freezes for me. I am sorry for the others though. However one question remains - how come EVE client runs way better on WINE than the original one? As for the settings - I have them both at highest settings. Graphics on the original client is noticeably better looking - shaders, effects, colours, reflections - all of it just looks better than on WINE. But WINE version is much more smoother - no stuttering, delays, inactive or lagged UI - overall feeling is much better. Is WINE client supposed to be a bit tuned down? And are they supposed to be different? Or is it just my and my setup I'm not entirely sure how CQ support would drag down the general performance of the Cider client, but that seems to be the difference: the Cider client can load it, the Windows version running under WINE can't. Off the top of my head, perhaps the Cider client has more paranoid or conservative memory management to handle some dodgy asset loading and allocation in that one case, and it slows the whole thing down. But that's basically a blind guess. Proud founder and member of the Belligerent Desirables.

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